How to hard reset BackupAssist Licenses

How to hard reset BackupAssist Licenses

To reset your installation of BackupAssist so it has no licenses recorded in the software perform the following steps:
  1. Ensure you’ve taken a copy of the existing keys in Help -> Licenses and if possible deactivate them.
  2. Stop the BackupAssist Service from the Windows Services Manager.
  3. Navigate to C:\ProgramData\BackupAssist v*\configuration and delete the following files:

    CortexIT.Licensing.ActivationManager.config
    CortexIT.Licensing.ProductManager.config

  4. Start the BackupAssist Service.
  5. Enter and activate your license key details again via Help -> Licencing.

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