Configuring Outlook 2013/2016/365 to use ActiveSync

Configuring Outlook 2013/2016/365 to use ActiveSync

MDaemon includes support ActiveSync connections in Outlook 2013/2016/O365. The ActiveSync service is capable of synchronizing a user’s default email, calendar and contact data between MDaemon and Outlook 2013 onwards. ActiveSync is a separately licence component of MDaemon.

Initial MDaemon configuration:


MDaemon’s ActiveSync options are located at Setup -> Mobile Device Management -> ActiveSync and it’s necessary to enable ActiveSync in this location:

Once enabled MDaemon will generate an ActiveSync 30 day trial key automatically. The ActiveSync server requires a licence fee if you wish to continue using it beyond this point. See here for pricing information.

ActiveSync is a web-service extension that is designed to operate over HTTPS on TCP port 443 and so requires MDaemon’s webmail service to be available over HTTPS.

The use of a root trusted SSL certificate is also strongly recommended. MDaemon supports Let’s Encrypt which issues free root trusted SSL certificates. This guide details how this is configured.

Configuring Outlook 2013/2016 to connect to MDaemon via ActiveSync:

  1. Navigate to the Control Panel.
  2. Choose Mail:
  3. Select Show Profiles:
  4. Select Add:
  5. Define a unique name for the new profile:
  6. Select Manual setup or additional server types:
  7. Select Next.
  8. Select Outlook.com or Exchange ActiveSync compatible service:
  9. Select Next.
  10. Enter in the User Information, Server Information, and Logon Information:

    Your Name: Enter your name
    E-mail Address: Enter your full email address
    Mail Server: Enter the Host name or IP address of your MDaemon server
    (this should be the same host name you have defined on your root trusted SSL certificate).
    User Name: Enter your full MDaemon account email address
    Password: Enter your mailbox password

  11. Outlook will now attempt to connect to the MDaemon ActiveSync server you defined: Once it has reported a success select Close.
  12. Select Next.
  13. Select Finish.
  14. Select OK.
You can now open Outlook in the newly created profile. Note that it will take a short time for Outlook to initially synchronise your mailbox data from the MDaemon server.